Our Guarantee

Provide customers with 100% satisfaction with our Hycoprot branded goods and services. If you are dissatisfied with our services or products or need assistance, please email us at support@hycoprot.com and we will not stop working until you are satisfied.

30-day Return Guarantee

Hycoprot pays attention to the quality and practicality of products, and any quality problems will be treated with sufficient attention. If you receive any item not as expected within 30 days of delivery, please contact our service support team. For more details on returns, please see our Returns Policy. We promise that we will do our best to resolve your issue as quickly and thoroughly as possible. We pursue your trust and continued choice to become our lifelong customer.

Quick Reply

Our support team promises to answer your inquiries within 48 hours and will provide assistance and guidance in the aftermath.

Your Privacy Will Be Respected

We will always respect you and take your privacy seriously, so we hereby specifically make the following commitments.

1) We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. 

2) We will properly collect personal information such as credit card numbers on pages protected with SSL technology.

3) We will not sell user contact information.

4) We will not use the user's personal information or pictures for advertising without the user's consent.5) Do not collect users' personal information as the main purpose.

If you would like to learn more about how we use your information, please see our Privacy Policy.

Hycoprot Warranty

The Hycoprot warranty is for 30 days and is non-transferable and cannot be extended to other merchandise. Warranty is only supported on orders placed through www.hycoprot.com. The warranty is only valid when the product is used for its intended purpose and in normal use. Defects or damages caused by negligence, misuse, intentional or accidental, modification or commercial purpose are not covered by the warranty.

Hycoprot is not responsible for malfunctions caused by misuse, abuse or intentional physical damage